* Please note our menu items are subject to change

depending on seasonality and market availability

By Sang Group Booking Form

Group Booking Terms & Conditions

  • Deposit & Booking Guarantee
    A deposit of $50 per person or 50% of the agreed minimum spend, whichever is greater, is required to secure your booking, together with valid credit card details as a booking guarantee.
    Your group booking is considered confirmed once the required deposit has been received and you have received confirmation from the our management team.

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  • Cancellations
    Cancellations made at least 7 days prior to the booking date will receive a full refund of the deposit.
    For cancellations made within 7 days of the booking, 50% of the deposit paid will be retained. This allows us to plan appropriately for larger group bookings, where dedicated space, staffing and preparation are arranged well in advance.
    In the event of a full no-show, the deposit paid will be forfeited. If fewer guests attend than the final confirmed number, the portion of the deposit relating to the absent guests will be forfeited.

  • Final Guest Numbers
    Final guest numbers must be confirmed at least 3 days prior to the booking date. Any reduction in guest numbers after this time will be treated in accordance with the cancellation terms above, as seating, staffing and preparation will already have been arranged based on the confirmed number of guests.

  • Menu & Dietary Requirements
    Final menu selections and all dietary requirements must be confirmed at least 3 days prior to the booking date.
    We will always do our best to accommodate later requests; however, changes after this time may not always be possible or may incur an additional charge, as ingredients and preparation are arranged in advance specifically for your group.

  • Group Dining
    For parties of seven or more, we may require all guests, including young diners, to dine from our tasting menu.

  • Dietary Requirements & Allergies
    We do our best to accommodate most dietary requirements. However, certain requirements may incur an additional charge, and some requests based on personal preference rather than an allergy or intolerance may not be able to be accommodated.
    While allergies and intolerances will be accommodated with the greatest care possible, please be aware that our kitchen handles ingredients including egg, shellfish, dairy and other common allergens within the same preparation areas. We take reasonable precautions, including sanitising equipment where appropriate, but cannot guarantee a completely allergen-free environment.

  • Service Charge & Minimum Spend
    A 10% service charge applies to group bookings and will be added to the final bill.
    A minimum spend may apply depending on the size of the group, booking date and time, and the area of the restaurant reserved. Any applicable minimum spend will be communicated and agreed upon prior to confirmation.

  • Alcohol & BYO
    We are a fully licensed venue and BYO is not permitted.
    Alcohol will be served responsibly in accordance with applicable liquor licensing requirements, and we reserve the right to refuse entry or further service of alcohol where appropriate.

  • Reservation Times (where applicable)
    We offer a 15-minute grace period for reservations. If you anticipate being late, please contact us as soon as possible.
    During busy periods and special occasions, particularly on Friday and Saturday evenings, your booking may be allocated a specific dining time. Where this applies, we kindly ask that the table be returned at the end of the reserved period so we can comfortably accommodate all of our guests.

  • Guest Conduct & Care of the Venue
    We want all of our guests to relax, celebrate and enjoy their time with us. We simply ask that group celebrations remain respectful and considerate of other diners and our team, including when a private or semi-private area of the restaurant has been reserved.
    We also ask that our venue, furniture, tableware and other property are treated with reasonable care. In the unlikely event of significant damage, loss or excessive cleaning resulting from the conduct of a guest or group, the booking organiser may be responsible for the reasonable costs of cleaning, repair or replacement.
    We reserve the right to take reasonable steps to manage behaviour that may affect the safety, comfort or dining experience of other guests or our team, including refusing further alcohol service where appropriate.

  • Acceptance of Terms
    Payment of a deposit, written acceptance of a booking, or any other agreed confirmation will be taken as acceptance of these Group Booking Terms & Conditions.

  • For any questions or need assistance, please do not hesitate to email us at info@bysang.com.au